Frequently Asked Questions

What does IPL stand for?

It’s an acronym for ‘intense pulsed light’. This technology has been used professionally for over 15 years and is now available for safe, at-home hair removal.

How does IPL technology affect hair growth?

Unlike shaving, IPL targets hair at the root. The light energy is absorbed by the melanin in your hair, destroying the cells and significantly slowing regrowth.

Is IPL safe to use?

Absolutely! It's a clinically-proven, safe technology widely used by dermatologists in professional settings.

Is the IPL device suitable for all skin tones and hair colors?

The device works well for most skin tones and hair colors, except for very dark skin or very light blonde, red, and grey hair, due to melanin absorption.

Can I use the IPL device while pregnant or breastfeeding?

For precautionary reasons, we advise not to use the IPL device during pregnancy or while breastfeeding.

Will IPL lead to permanent hair removal?

Our device provides long-lasting results. However, no laser hair removal is permanent. Consistent use as directed will help maintain results.

Will using the IPL device be painful?

It's mostly pain-free, with some users feeling a warm, tingling sensation.

Is it safe for full-body hair removal?

Yes, the device is designed for safe use on the entire body, including sensitive areas. Avoid using it around the eyes.

Can I tan while using the IPL device?

Avoid tanning beds and artificial tanners. If you have tanned, wait 2 weeks before using the device, and 48 hours after use to tan again.

Should I shave before using the IPL device?

Yes, shave 12-24 hours before to ensure the light waves target the hair roots effectively.

How should I manage hair removal between treatments?

Shave as needed during the 8-week treatment regimen. Avoid waxing or plucking as these methods remove hair from the root.

How does the device protect my eyes from the flash light?

The device has a built-in safety sensor and will not flash unless fully pressed against your skin. Safety spectacles are also included for extra protection.

When I turn on my IPL device, it's noisy. Is this okay?

Yes, that's the sound of the cooling fan which is normal.

My device is warm after use, is this normal?

A warm sensation is normal. If it becomes too hot, turn it off and contact support team.

Can I adjust the IPL treatment intensity?

Yes, there are multiple intensity levels to match your comfort and the treatment area. Start at a lower setting and increase gradually.