FAQ


You’ve got questions – we’ve got answers.

What does IPL stand for?

It’s an acronym for ‘intense pulsed light’. This kind of revolutionary technology is clinically-proven and has been used in professional settings for more than 15 years. Now, the powerful, fast pulsing light is available in a handheld, DIY device that’s safe for use at home.

How does the IPL affect hair growth?

Unlike shaving, which just cuts hair off at the surface, the intense light destroys the hair cells and treats at the root. The light energy and subtle heat are absorbed by melanin (color) in your hair, then poof – it’s destroyed, though it won’t fall out immediately! That puts the follicle in a ‘sleep state’ to dramatically slow regrowth.

IPL… is that even safe?

Absolutely, yes! The technology is clinically-proven and completely safe. In fact, it’s primarily used by dermatologists in professional salons. 

Does this work for all skin tones and hair colors?

The Deluxe IPL works for most skin tones and hair colors but isn’t effective for users with very dark skin because the melanin in your skin will absorb the laser heat instead of the hair follicle. Similarly, very light blonde, red, and grey hair won’t be effectively treated because there isn’t enough melanin to heat up and destroy the cells. The Deluxe IPL device works best for users with light skin and dark hair.

Is it safe to use while pregnant or breastfeeding?

Just like that glass of red wine, it’ll have to wait. Just as a precaution, please do not use this device while pregnant or breastfeeding.

Is this permanent hair removal?

Our Device offers extremely long lasting results however no form of laser hair removal is permanent, even at the clinics. Just be careful when companies claim “permanent” hair removal, as this term technically means that there will be no regrowth of hair for 6 months. To maintain long-term results we advise using our Device once a week for 8 weeks, then just once every month or 3 months for maintenance.

Will I feel any pain?

No, it’s almost entirely painless – and compared to waxing or plucking, it’s a dream! Some users experience a warm, tingling sensation, but that’s all.

Can I use this for all-over hair removal?  

Yes! The all-in-one device is safe to use across your entire body – legs, arms, armpits, mustache, and even Brazilian. Just make sure to take extra care when treating areas around your eyes.

Am I allowed to tan with the Deluxe IPL?

You should definitely avoid artificial tanners. If you’ve recently used a tanning bed, it’s best to wait 2 weeks before using the device, and also wait 48 hours after treatment to tan again.

Should I shave first?

It’s really important to shave with a sharp razor approximately 12-24 hours before using the handset. We know, shaving isn’t fun, but this ensures that there is no hair on the surface to absorb light waves and cause burns.

How do I manage my hair between treatments?

The IPL laser affects the root of your hair, so you should never wax, pluck, or otherwise remove the entire hair during the 8-week regimen. Instead, simply shave when required and enjoy the smooth, soft skin transformation.

How do I protect my eyes from the flash light?

The device has a built-in safety sensor, so it won’t pulse and flash light unless the entire treatment window is pressed against your skin. But for extra eye protection, we includes safety spectacles.